Política de envío

Thank you for shopping with Aloro. We are committed to providing a smooth and reliable shipping experience for all our customers.

Free Shipping

We proudly offer FREE shipping on all orders within the United States.

There are no additional shipping charges at checkout.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Estimated Delivery Time

Once your order has been processed and shipped, estimated delivery time is:

United States: 8–15 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, customs procedures, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 72 hours for tracking updates to appear in the carrier's system.

Delays

While we do our best to ensure timely delivery, occasional delays may occur due to factors outside of our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Aloro is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Damaged Packages

If your package arrives damaged, is lost in transit, or you experience any delivery issues, please contact our support team as soon as possible.

We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding your order or shipping information, please contact us:

Email: support@aloroshop.store

We aim to respond to all inquiries within 24–48 business hours.

Thank you for choosing Aloro.